Dr Sveinbjornsdottir was very positive and supportive, even with an initially bleak prognosis from the GP. When we left her consultation we felt, for the first time in many weeks, that there was at least some hope. When it transpired that the prognosis was not as as bleak as that initially indicated, Dr Sveinbjornsdottir made a point of phoning us to tell us. More recently, Karen in her office was very kind in phoning me to give me the current position following another scan which, fortunately gave a more positive reading. We were, and remain, immensely grateful to both Dr Sveinbjornsdottir and Karen for helping my wife and I to get through this very traumatic time.