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Written by a NHS patient
3rd January 2022


I have Covid. She was working the new anti-virals service over New Year & arranged for anti-virals for the extremely clinically vulnerable to be delivered to me at home as I was unable to get myself to hospital & they weren't running patient transport on the bank holiday. She was cheerful, sympathetic, efficient (I'm not surprised to find she's ex-forces!) & I just felt like she'd swung the impossible for me because 111 were useless & had me in tears. I wish this lady was my GP. I hope someone who knows her sees this & tells her she did an amazing thing today.

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