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Written by a patient at The Jones Family Practice
2nd March 2020


I am a patient of Dr M. And can hand on heart heart say gave me back my life and sanity. He has gone over and above what I expected from a GP role and he turned my life around ... I have been with the practice 25+ years but it is only since being under the care of Dr M that instead of continuing to prescribe medication, Dt M gave his time to review my case (unbeknownst to me) prior to this I had received a number of operations and physiotherapist BUT I stress this is not a bad judgement on the surgery as I was a private referral. So, my point is ... all the bad press about NHS ... our GP’s are life savers ‘thank you’ ... and also you get an amazing welcome at reception, they are lovely.... especially Mrs Toovey.

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Written by a patient at The Jones Family Practice
7th January 2020


I normally use this surgery's linked practice based in Rayleigh where I live. I have also used the Hockley surgery many times and have always had fantastic service and treatment from their wonderful staff. I had minor surgery there today by Doctor Mahmud following a previous appointment with him and was very well cared for indeed. Many thanks to the amazing Doctor Mahmud and all concerned. Nothing whatsoever to complain about and I am truly appreciative

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Written by a patient at The Jones Family Practice
10th December 2018


I find Dr Mahmud to be a very knowledgeable and caring professional who deals with problems swiftly and thoroughly. I have had cause over the past to have a couple of minor ops which Dr Mahmud has carried out pain free and leaving very little scar tissue. After care was excellent. I also suffer with inflammatory arthritis (with complex issues) and there have been occasions when I have been to the surgery and received injections to relieve pain. If my appointment has been with Dr Mahmud he has always offered to give me the injection there and then which is excellent when you are in constant pain. His advice on numerous occasions has been invaluable and myself and my husband would trust and recommend Dr Mahmud most strongly.

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Written by a carer at The Jones Family Practice
9th April 2018


Surgery appointment system a nightmare. Reception staff could be more helpful. Why do you have to book in the afternoon they would not book in the morning for all day 40 minutes am to get through on the phone told to try for pm two hours and still waiting very stressful surgery

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Written by a patient at The Jones Family Practice
3rd October 2017


This doctor is a credit to the practice He not only has helped me with on going kidney problems quick and efficiently he helped to detect my fathers stomach cancer very early on My family and I are so grateful because without his quick thinking and knowledge he would not be alive today We are truly grateful

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Specialises in

  • General Practice