I am the consultant in charge of Mallard Ward at Doncaster Royal Infirmary. We are a 16 bed ward 'dementia friendly' caring for older people experiencing delirium and acute medical complications of dementia. The secret to Mallard ward (named after the locomotive built in Doncaster) is the staff who understand how to care and support people with delirium and dementia. Some aspects of care which we focus on specifically are: - Person-centred holistic care - Safety - Autonomy - China tea-cups - Dignity - Nutrition - Finger-foods - Cooked breakfasts - This is me - Multidisciplinary-integrated working - We have our own Older Peoples' Mental Health specialist nurse - Hydration - Continence - Compassion - Patient preferences - Open visiting (visit any time!) - We are obsessive about preventing hospital acquired infection (These aren't in order of importance or relevance) Areas of special interest to me are: Dementia, delirium, falls, patient safety, caring, compassion, palliation, person-centred care, the NHS, catheter-avoidance, antibiotic governance, patient happiness, staff happiness, zero-harm, holistic care, sleep patterns in delirium and dementia, cost-effective healthcare, sustainability, medicalisation of care, ageing, older people, nutrition, pressure area care, communication and team-working
It was an extremely difficult time for us seeing Harry as someone we didn't recognise transgressed in to a world he lived in many years ago. Dr Kersh's manner,his tone of voice and genuine compassion, understanding and empathy were a great support to myself, my husband and mother-in-law. Although he could not give us a cure for Harry's dementia he helped us so much by reassuring us that he had the best care and the staff in his 'Mallard' ward are true angels quietly comforting and caring for Harry despite his agitation. It is so reassuring that in the latter stages of life Harry is being looked after we'll by people who respect his dignity. Thank you so much Dr Kershaw and all the staff on Mallard ward.
Dealing with "difficult" patients and worried families, Dr Kersh shows empathic and concerned care that made an enormous difference to us all. The unit that he runs should be an example to many others (viz some of the hospitals that my elderly mother was admitted to in Somerset!) and his leadership provides an excellent atmosphere and level of care in what are often very difficult circumstances. Despite being on a secure ward, our family member (Tom) remained calm and engaged throughout - which reflects the high standards that Dr Kersh's leadership has brought to Mallard. On a personal basis, he is a sympathetic and engaging man who I liked enormously.
Hi. Thanks for the feedback. It was a privilege to be involved in helping Tom. Rod
Short link to review Dr Rodney Kersh: http://iwgc.net/efcgn