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Written by a patient at Mile Oak Medical Centre
27th October 2014


Everytime I have seen Richard he has been absolutely fantastic and listened to everything I told him, I saw him last year because I have severe joint pain and exhaustion and he listened to me then referred me to a rheumatologist and for the 1st time in 16 years I actually have a proper diagnosis for my condition and I'm receiving the care that I should have had after being under the care of countless other GP's! I will forever be grateful to him for this.

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Written by a patient at Pavilion Surgery
14th September 2008


My experience with Dr McDermott is that he has a very poor way with patients as he has a dismissive and arrogant manner. I have asked to be changed to another doctor in the practice (but I have been told this cannot be done). One example is that my consultant had written to him to ask for a scan to be arranged following an operation I had - he decided he did not think it was worth having and refused. He told me this in the visit I made when sick with an infection and I felt too ill to complain. It has delayed my follow up visits with the hospital as a result by several months and my consultant was not at all pleased - he arranged it for me instead and I am now waiting for the results 10 months after the operation rather than the usual four. Dr McDermott was also my father's doctor and I had been worried about my father's health and I rang and asked him to check him over on his next visit. He did not. I asked my dad to attend again and he gave him a clean bill of health but my father had a stroke on the very same day he had been to the Dr McDermott - he had clearly had a couple of mini strokes and was suffering dizzy spells and other symptoms, none of which was followed up by Dr McDermott even when alerted. Since then, there have been other numerous issues around the care for my father and other members of my family that give us cause for concern about his capability. Dr Martin in the same surgery is fantastic on the other hand as is Dr Burgess.

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Written by a patient at Pavilion Surgery
19th August 2008


Whatever the reason for seeing him, Richard has always shown great empathy and concern for me as a patient, which are much appreciated.

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