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Written by a carer
27th November 2014


Both my children have separately been referred to Dr Nawaz over a 12 month period. Having met with him regarding my son I was able to reassure my daughter that she was going to meet a very nice Dr indeed. First impressions really count and on our first appointment, due to an administrative error we had been double booked with another family. Used to the oppressive and dictatorial NHS culture I waited to see what would happen, but Dr Nawaz himself came out to speak to both families together in the waiting area. He was respectful and apologetic as he explained the situation. I was really impressed when he asked how we would like to resolve the situation. There was a short and amiable discussion and a mutually agreeable solution facilitated by Dr Nawaz was reached. Immediately I appreciated his respectful approach to us as his patients. With both of my children, the consultations were relaxed and unrushed. Dr Nawaz took great pains to talk first to the children to get their point of view and was patient with their answers, giving them time to respond and think. In this way he also was able to build a rapport with the child and find out about any problems from their perspective. His listening skills are excellent and he is able to reflect back sometimes garbled information from the children (and me) to help clarify what they are saying. He has a gentle manner and good interpersonal skills and comes across as very warm and caring. I also found him to be diligent in his pursuit of eliminating other potential medical issues. A really lovely doctor whose diagnosis has really helped my son to get the help that he needs to succeed in his school life. As a result, my son is happier and more confident child who is able to finally blossom. Also, great shoes. :) Thank you Dr Nawaz.

Recommend
Trust
Listening