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Written by a patient at Hammersmith Hospital
29th May 2020


Poor service. Wrote to ask if Dr Lim could provide a second opinion on three specific areas. Waited three days - no response. Called his private secretary. No response. Emailed his private secretary to find out whether Dr Lim would give said second opinion and received a reply email saying I could have a consultation, but no confirmation he could give the second opinion based on the criteria requested. Why pay £300 for a consultation to be potentially told in the first minute he can't (or won't) help. That's not good patient service.

10th June 2020
Response from Dr Phang Boon Lim

I am terribly sorry to have let you down, by not responding prior to your request for a consultation. Due to the current busy period with planning for post-covid era of service delivery, it has been more difficult that usual to manage clinic time, and address emails in timely manner, with the focus on generating a safe and effective alternative to usual streams of work within the NHS. My most sincere apologies again and I do hope that you have found an answer to your questions elsewhere. Best wishes. BL

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Written by a patient at West Middlesex University Hospital
30th April 2020


Dr Boon Lim projects confidence, competence and caring. Talking to him by phone after weeks of COVID-19 lockdown was a revelation for my wife and I. I feel in safe hands.

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Written by a patient at Hammersmith Hospital
4th March 2020


Dr Phang Boon Lim is truly one of the greatest physicians of his time. The personal attention to detail he displays is an indication of the sincere care he gave to me. I was, at first, hesitant and unsure as to whether or not to proceed with the treatment he prescribed. He took a great deal of his very valuable time to persuade me that it was in my best interests to follow his advice. I am so very glad I did and I will always be most grateful to this great man, who leads a dedicated professional team at the wonderful Hammersmith Hospital.

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Written by a patient at Cromwell Hospital
26th February 2020


Dr Lim is very kind and extremely good at what he does. I felt very safe and looked after. Thank you for everything, you were thorough and kind. You were able to act quickly and help diagnose and treat me to the highest standard imaginable. I completely recommend you.

27th February 2020
Response from Dr Phang Boon Lim

I am very grateful for your kind and thoughtful feedback. All the best.

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Written by a patient at Hammersmith Hospital
17th February 2020


Dr Boon Lim is a gentle and respectful consultant. The first time I met Dr Boon Lim was as an out patient eight years ago. On that occasion and at every appointment since, he has taken time to listen to my concerns, ensure that I understood the problems that related to the condition of my heart, the likely journey of different medication and procedures ahead and the hoped for outcome. The way Dr Boon Lim works is the way his team works. There is focus, time given to patients as needed, in an atmosphere of calm and kindness.

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Profile

Dr P Boon Lim is a cardiologist and electrophysiologist specialising in heart rhythm disturbances, pacing and syncope at Imperial College London. He performs ablation for atrial and ventricular arrhythmias, and implantation of pacemakers and defibrillators.

Dr Lim has a special interest in mapping and ablation of atrial fibrillation (AF), and is currently actively researching best techniques for modulating the autonomic nervous system to treat atrial fibrillation and vasovagal syncope. He also works closely with industry to develop the best techniques for treatment of atrial fibrillation and ventricular ectopy, and is highly skilled at using modern 3-D mapping technologies to treat these common arrhythmias.

Dr Lim also leads the Imperial Syncope Diagnostic Centre, a unit that performs approximately 700 tilt table tests per year, and is actively engaged in researching mechanisms of syncope and understanding best treatment strategies for patients with debilitating syncope or symptoms of postural orthostatic tachycardia syndrome (POTS). He runs a syncope clinic based in London at Hammersmith Hospital, providing expert care care and attention to patients who have difficult-to-treat blackouts or faints. Dr Lim participates actively in ongoing research trials focussing on developing the best management strategies for treatment of vasovagal syncope in is the principle investigator for several syncope trials. He is consistently rated highly by patients and colleagues as one of the top syncope doctors and cardiologists in London.

Dr Lim was award the prestigious Top Doctor 2017 in Cardiology UK as voted by other doctors.

Resources

Short link to review Dr Phang Boon Lim: http://iwgc.net/efvlb