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Written by a patient
30th April 2016


I'm a Graves sufferer and saw Dr Carroll last year as a private paying patient, under the false assumption obtained from online research which suggested that he was one of the top Endocrinologists in the country. I had been feeling extremely unwell, depressed and at my last tether. I wanted him to investigate, test my levels and give me ideas for lifestyle changes I could implement to better handle my Graves and to feel better. He gave me a blood form, asked a couple of routine questions and I was out of his office within 15 minutes. He said I would be sent my test results, in a number of days, but I actually had to email him twice and waited around 2 weeks before receiving them. They came back showing normal thyroxine levels, which left me confused Still feeling very unwell and unsure if I could or would ever feel better, I emailed him the same day he emailed my results to ask him a couple of questions about supplementation, change of diet or any ideas he might have for me as I was feeling truly awful. He basically didn't respond and I emailed him three times - there were no issues with him not receiving my emails, he just completely ignored me. I have since seen another professional and am actually doing my own research and listening to podcasts most of which are from US based specialists who clearly have a far superior knowledge, understanding and approach to the treatment of autoimmunity. It's a complete joke that after paying to see a top UK Endocrinologist, I have had to resort to those means in order to get the right answers to assist with my issues, answers he could easily have given, but chose to ignore. I definitely do not recommend seeing Dr Carroll and wish I had read a similar review on him before I wasted my time & money.

Trust
Listening
Recommend