I am a diabetic and I have to BEG for a refill for my insulin. She will only prescribe 20 vials at a time. 1 vial/ 6-10 days doesn't suffice. Then I get grief from the pharmacy. I NEED INSULIN TO STAY ALIVE. Easy. But I cannot get an unlimited refill. I will need insulin UNTIL THE DAY I DIE. It's never going to change. Dr O is not convient. Also: I took my children in this week. One of my sons has a few warts to be removed. They had us sit in the waiting room for over 1/2 hour before the receptionist bothered to tell me that they had no liquid nitrogen and that I'd have to come back the following week. But call first. In case the delivery didn't come. Two 7-year-olds for the better part of an hour in a tiny A/C blasting waiting room is no fun for anyone. I advise you to seek other medical intervention. Fed up.