I've only spoken to Dr Bignell on the phone, however, she's very pleasant and easy to deal with. One of the things I really like about her is that she's not scared to defer to me, I have a number of complex conditions that I have to treat myself and she always asks me what works best. I'm always very pleased if I know that she's the doctor on duty because she always resolves issues and is ruthlessly efficient.
Having had some major health problems over recent months all I can say is that Dr Bignell was excellent in all regards. Her treatment, kindness and concern went way beyond my expectations of what even the best of GPs may be like. I can't recommend her enough.
I have seen Dr Bignell several times since the retirement of my previous doctor. I have found her to be thorough and the medication prescribed helpful. Dr Bignell has been concerned to know the effects of my medication & the state of my health between appointments and has facilitated this via phone calls. She has shown concern and understanding and has taken time to explore both my condition and situation. I am grateful for her care and I would recommend her most highly.