Doctor Mann, Was caring, patient and importantly steadfast in his approach ;which proved to be right. He was very capable at reading the circumstances and character of the patient and met requests with compassion and carefully responded with quiet strength, that the current approach was working and should be maintained. His work was wonderful as was that of all the team at the Welland centre sandpiper ward who are just fantastic. I and my children cant express are gratitude for their work but will be forever grateful.
I feel that Dr Mann could greatly improve in his ability to listen to family members when dealing with discharging patients , I dont believe he is sensitive to each family individual needs and being able to co-ordante care upon discharging patients
needs to improve communication with other departments/community teams when planning discharge. Improve sensitivity to individual needs