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Dr Michael Koa-Wing
2015-10-23
Person
5
5
0
Written by a patient
Written by a patient 23rd October 2015
Dr. Koa-Wing is delightful. He explains the diagnosis and the procedures very clearly . Post-operatively Dr. Koa-Wing is easy to access on the phone or by email and this is both reassuring and helpful to talk about any problems or worries.
The team at Watford are brilliant. The receptionists are charming and helpful and the appointment system very efficient. I am particularly grateful to the lady who takes the ECGs, called Alice, who is extremely helpful.
In Imperial College the nursing staff were really, really busy and yet were always most professional, calm, good humoured and delightful to be with.
Finally I would add that I was in Imperial on two occasions and each time I noticed other a couple of other patients being extremely rude, difficult and uncooperative with the nursing staff. Really the nursing staff deserves medals for keeping their composure.
Thank you. That is all.