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Written by a patient
28th September 2015


Dr Hagley has been my GP for a long time now; initially I was seeing different doctors every time I went to the surgery, but Dr Hagley suggested we see each other on a regular basis so as to have some consistency. I have several chronic illnesses, both physical and mental. Dr Hagley has seen me at my worst - when I was extremely ill - and at my best - after giving up alcohol for nearly 6 months and losing 2 stone in weight. She has always encouraged me, supported me, offered brilliant advice, shown empathy, and has always shown an interest in me and my life - which many doctors don't take the time to do, they only focus on the ailment you present with. Dr Hagley has taken time to listen to the music I write and produce, and even took time to give me feedback and said how much she enjoyed listening to it. Most importantly of all, though, Dr Hagley is always there for me. She makes time to see me even if it means she has to squeeze me in after all her other appointments. She reassures me, when I present with symptoms I'm very anxious about, and because she has taken the time to get to know me as a person - not just her patient - she understands what makes me anxious and tries to calm me down. I honestly do not know what I would have done without Dr Hagley's continuous support and care over the past few years. I am not sure I would be here today, if she hadn't shown such care and compassion towards me. So, a massive thank you - you deserve such recognition for your hard work. Rosie Killingworth

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