Basically rude! Greeted by silence as Dr Shapley appears to have an inability to say either "hi", "how can I help" or "what is the problem". Made a sarcastic comment about the door, that was already open, when asked if he would like me to close it. Responds in a manner that makes you feel you are wasting his time (despite having visited a doctors surgery once in over 10 years). Diagnosis turned out correct but wish I had felt confident at the time. Unfortunately his lack of people skills influenced this.
I saw Dr Shapley when I was suffering with severe depression. I came away form the first consultation with a confidence that he washelping me deal with it. I have also taken my child to see him on several occasions and he was great with him. He made my son smile when he was ill so its a plus for me!