Dr Mark Heafield 2018-05-23 Person 1 5 0

The only way that I can describe Dr Heafield is disinterested. He has a straightforward manner which I appreciate. But lacks basic empathy. It seemed that I was an imposition that he "had" to deal with. Obviously, because I wasn't a private patient and there was no real monetary value. This is how I felt. I'm sure that he is an excellent doctor but probably better digging into peoples brains rather than dealing with them when they're conscious. The after experience has been just as bad. Cannot contact his secretaries, meds promised have not been documented to my GP. Contact promises made but not kept to. So all in all, not a great experience. So weeks after seeing him. Nothing has happened. The condition I have is worsening probably due to the stress of having to chase things up myself and not getting any actions. If you want someone to give you platitudes forget it. If you want action after the appointment then forget that also. I'm still here, still suffering from symptoms that could have been alleviated quickly and easily with a simple communication. Still chasing now. Current quality of care ? Zero.