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Written by a carer
20th March 2017


Dr Heafield was very rude and was very unprofessional to my mother, its like he didn't have any respect for her at all. Stay away from this man! The first appointment we attended was a disaster. Waited three quarters of an hour to see Dr Heafield to be called in by a nurse to be told he was on holiday. The nurse there couldn't apologize enough and handed us a leaflet and told us to complain to the hospital, which we have done. The second appointment we walked in and he never even looked up to say hello and he told my mum off for missing her appointment! Said I don't think you have anything wrong and I've never been wrong without even examining her at all? Even though she has had an aneurysm before. A very impatient man! Avoid, take your loved ones to someone who actually cares and has time for people.

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