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Written by a NHS patient
6th July 2022


1. I was seen quickly after I was referred me to Mr Hughes and reassured that surgery was likely to lead to a good outcome; 2. I very much appreciated Mr Hughes's calm, focused, respectful manner throughout all of our patient contact; 3. Mr Hughes came to see me just before surgery after one of his senior surgeons made sure I was ready for surgery who also showed much empathy and respect and asked if I had any further questions; 4. I was seen by the senior surgeon as I emerged from the anesthetic in recovery who called my husband to reassure him that the surgical procedure has gone well, the early evening after surgery and the following morning - I assume that this is standard protocol set by Mr Hughes for his team; 5. I was very glad that I chose UCLH for this surgery and feel blessed that I was referred to Mr Hughes's Team who were all very professional. I did not experience any pain after surgery. Just a little discomfort for a few days. 6. The anesthetist got it spot on and no ill effects; 7. All of the nurses were professional, very kind and caring - could manage any unnecessary noise at night a bit better to enable patients to get that crucial sleep to aid healing and recuperation.

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