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Mr Jonathan Hughes 2019-02-02 Person 5 5 0

I very much appreciate the care received from Mr Jonathan Hughes, both in his skill as a surgeon and in his manner as a doctor. He removed what turned out to be a benign cyst from my neck on 11th December 2018. On my first consultation with him, he reviewed test results (biopsy and MRI) with me, and handled an endoscopy. His reassurance that very likely the cyst was benign was extremely helpful. On each consultation, even under pressure of time due to working with new computer systems at a new hospital, he took time to answer my questions. He spoke to me before the operation, and came to see me on the ward after I came round from the general anaesthetic. Again his manner was most helpful. On my final consultation the histology report was not available, so he provided me with a telephone consultation the following week. This meant he was able to give me the result personally without me needing to drive 2 hours to come back to the hospital. I feel I received first class care from a first class surgeon.