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Written by a carer
27th April 2014


My mother was admitted to A&E after 6 hours on a trolley at University Hospital Warwickshire in late January 2014 having lost 30 kilos in weight in 4 months ,being unable to talk for 1 year or swallow without choking for six months. In a brief condescending, often almost flippant manner he discharged her the very next day advising that although they had performed the briefest of swallow tests and she seemed able to swallow( we explained she had survived for almost six months on Weetabix and soup which was hardly a balanced notoriously sufficient intake, to which he replied "better not tell the people at Weetabix about that eh" he then added that although he could have missed something, he felt she may have perhaps a psychological related issue. This reply to a 77 year old vulnerable elderly weak lady of the old school thinking transferred into meaning "he thinks im mad or I've imagined choking or starving myself wilfully". To you sir I say, either stick with issues which are as black and white within your legal career study hopes that you found ample time to tell us about "which we couldn't have been less interested in to hear about to be quite frank" or, be more aware of the effects that your cavalier, distanced and ill thought out language affected an elderly trusting vulnerable patient who was looking to you for some professional empathy, understanding and compassion. Incidentally the thing you may have missed was in fact late stage bulbar palsy motor neurone disease which the patient "my mother" died of this morning 27/04/2014. p.s she remarked on her eventual diagnosis " now go tell him its all in my mind" thanks for nothing. Stick to law

Trust
Listening
Recommend