A very charming (yes, that is important) and very proactive Doctor and hopefully a similar survey is being requested of them as well as this one from Patients. Doctors are taught 'Bedside manner' during their 7 year training - some forget it as soon as they graduate, some such as Dr. Wolff excels in this and a true merit to the Practice. Her time keeping for appointments is appalling, for all the reasons already stated - BJ says: 'It's better to treat 1 Patient 99% satisfactorly than 99 Patients only 1% satisfactorly'.
I saw Doctor Wolff when my regular doctor was not available. She was unbelievably helpful in suggesting ways in which I could speed up my cardiac investigation by recommending a private consultant Shrilla Banerjee. This changed the whole course and timing of my treatment.
On Wednesday 10th June, I was booked to see Dr Inke Wolff , in the AU at 16h50, I was feeling terribly unwell over the past week, with symptoms akin to ones which would depict diabetes . Firstly, the ever polite Inke apologised for running late, as a totally full surgery was operating on Wednesday. Dr Inke Wolff listened to me with credible empathy, and performed all my vitals -which were all normal- and immediately facilitated that blood counts for the areas of concern be done, to ascertain if any difference to the last results will reveal the causes for my feeling unwell. I had the blood tests done at Horsham hospital the next day [Thursday 11th June] and now await the results. Dr Inke's polite, friendly, professional and concerned manner, reassured me, and I have nothing but, 'excellent', to say about her