Would just like to say what an excellent service Melrose Medical Centre offers, both staff and doctors are extremely friendly and the waiting area very relaxed with staff chatting to patients. Both Dr Awad and Dr Goddard are very approachable and easy to talk to and will take the time to explain all things medical to you. Appointments are never an issue and staff will always accomodate your needs as best they can as fast as they can!
Dr Awad has been understanding and helped greatly with pain management. I trust him implicitly with his diagnosis of ailments and if hospital appointments need to be made they are set up immediately. I feel at ease to discuss any problems health or otherwise, he always listens? The whole staff in the Melrose Medical Centre are a good caring team and I cannot think of any suggestions which would improve greater care to me personally
I have recently joined this practice after relocating to billingham. I have been to see both doctors on a number of occasions, I am very happy with the the doctors at this practice. Dr awad and Dr Goddard , they are caring helpful and understanding and very easy to talk to. Also the reception staff are very helpful and friendly. Overall rating is 10 out of 10.
It's always a pleasure to visit the practise, staff are always very friendly. You don't have to wait to long for appointments and if you need to see a doctor ASAP You will be seen or a telephone appointment will be available. It's a family friendly practice.
I was given an appointment at a suitable time and was seen promptly. The doctor was kind and sympathetic and showed real concern for my health and welfare. I would not hesitate to recommend the doctor to others.