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Listening
 
Written by a NHS patient at Cedar Practice - John Scott Health Centre
11th January 2024


It is my second time to see this doctor and she makes everything very difficult for me to talk to her because she keeps repeatedly saying that ‘it’s very confusing to understand you’ instead of listening to me. I do not understand what is her problem is? It feels like that she does not help certain people!

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21st January 2021


I have been a patient at the practice for some time and have always found Dr de Silva to be an excellent GP. She listens to the issue very carefully and has a very knowledgeable and caring manner. She has always provided great medical care, sent me for various tests where appropriate and I really trust her judgement. I would have no hesitation about recommending her to anyone seeking a GP in N4.

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25th February 2020


I am a carer for a family member who suffers from a psychiatric condition. Dr Hesha De Silva treated my brother with a great deal of care, listened actively to his issue and spent time carefully advising him about the best way to move forward. She provided both clinical knowledge and compassionate care (the latter being so unfortunately rare these days). An exceptional Doctor and a credit to the NHS.

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Listening
 
22nd March 2016


Takes time to ensure you understand the issues and consultation never seems rushed, despite pressures of workload in NHS.

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11th May 2015


The doctor listens well & sensitively. She is thorough in her examination & ensures that her patient receives the appropriate treatment, be that medication, referral on etc. She is persistent in chasing up referrals if they go astray! A kind, caring and thoroughly professional doctor.

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