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Dr Helen Jervis
2015-07-08
Person
5
5
0
Written by a patient
Written by a patient 8th July 2015
I rang the surgery early on Monday 22nd June. Dr Jervis rang back about 15 minutes later when I explained that the skin infection in and around my nose for which I had been taking antibiotics for a week, had not shown any improvement. Dr Jervis gave me an appointment to see her later that morning. She quickly assessed the problem and gave me another week's course of antibiotics, as well as another type of penicillin for a week. She also prescribed antibiotic cream. Dr Jervis was always very helpful and friendly. I had to phone twice during the next week and was always contacted quickly and given useful advice and medication. During the 3 week episode of this problem I was always given great care quickly and efficiently, and also encouraged to phone if I was not happy with the situation. I was always taken seriously and never felt that I was being a nuisance! Many thanks.