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Written by a NHS patient at Bethesda Medical Centre
5th July 2023


So very compassionate and patient, if only all were like her. I am so pleased this dr was chosen for what could have been an appointment that could go wrong (child with sen). She is a credit to Bethesda.

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Written by a patient at Bethesda Medical Centre
12th December 2019


One of the nicest, non judgemental doctors I've ever met. Genuinely caring about her patients. I wish they could all be like you.

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Written by a patient at Bethesda Medical Centre
28th September 2018


Excellent doctor takes her time and listens to what you have to say before talking. Very caring and not clock watching, fully explains what she's doing and why.

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Written by a patient at Bethesda Medical Centre
25th May 2015


Dr Scott has a very caring manner and really wants to get to know her patients. She seems to have a particular interest in mental health, which could be a blessing for some but was quite the opposite for me. I went to see her with a physical health problem. She spent the whole appointment talking generally about my mental health (I'd had previous problems but was mentally fine at this time). When the time was up I asked her what she was going to do about my actual physical problem - the one I had given up a morning from work to see her about. The one that was actually causing me concern. She told me to come back another time. So I took ANOTHER morning off work for a second appointment. And she did the same thing, talked only about my mental health - which was not a problem - and paid no attention to the physical complaint I come about. At the end of the appointment I asked AGAIN what she was going to do about my physical health problem. "I don't want to deal with that at the moment" she said. So basically I wasted two mornings discussing HER agenda, rather than MY problems. She seemed to have the idea that I would come in for regular chats with her just because I had a mental health problem in the past. I have a job. Who has time for that? I booked a THIRD appointment, took a THIRD morning off work and asked to see another doctor. I ended up seeing another Dr Scott - her husband - who was a moody, rude, cold and strange man. But at least he actually dealt with the problem I was having and didn't totally waste my time. Turned out I have quite a serious physical disorder. But Dr Heather Scott failed to spot that because she didn't listen and was too concerned with pointless chit chat. Ironically, her misguided concern with my mental health caused me anxiety and stress where previously there had been none.

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Written by a patient at Bethesda Medical Centre
3rd February 2015


Dr H Scott is a really good doctor and a nice person

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Specialises in

  • General Practice