Sadly a standing joke - ie all other drs are booked but always available. This has been an issue for many many years and the fact that the practice manager(s) and other doctors haven't dealt with this is to their detriment as their receptionists 'know' and openly laugh about it... It is well known locally that if you only need a scrip then see him. Disappointed by lack of proper management of practice/reception and no forms available for patients to complete complaints... made difficult to complain etc
A few years ago my mother was ill so we called in a doctor; Hoffmann came and dismissed her problems, said there was nothing wrong and left, very rude man! A few days later we had to call another Doctor, luckily a different Doctor came, and he examined her and arranged to send her to hospital. Few weeks later she died of cancer. I have been to Hoffman with a problem and found he was very aggressive in his manner and did not have patients in his questioning, he did not give you time to think about an answer before he insisted in a reply. Never been back to him since!
I think Dr. Hoffmann is misunderstood. He is a very serious person, although I did manage to make him smile once. What I am concerned with is not how a doctor acts but what use his advice turns out to be, In that I cannot fault him.
This doctor is very rude he laughs at you so then you think it's in your head but it's not you have to go and see another doctors who trust you like a patient doctor Hoffman should treat any patient with respect you try and explain your problem he looks at you strangely then you have repeat it again he one of the few doctors at balmoral who only care for people who work or up their street
I think that it is very difficult for patients and doctors to build up a relationship in ten minutes and then when you want to see the same doctor again you are told that you can the not do that for two weeks it is never going to enable a satisfactory situation. Doctor Hofmann is a very good doctor as are the others in the surgery. They have to work under a reaigeme of fiscal incompetents from Westminster run by a minister who has no idea about the health service. This leaves the two most important contributers to the system, namely the medical profession, including doctors who have taken the hypocratic oath and the patients they attend, out in the cold. These surveys will have no merit and will not help to solve any problems that may exist, because they do not address the route causes of the system.