Dr Francesca Crawley

Written by a NHS patient at West Suffolk Hospital

I visited Dr Crawley with my mother-in-law today. We found her to be a highly efficient, thorough and intelligent Doctor. What others who have reviewed may perceive to have been a lack of bedside manner, I recognise as a task oriented and very focused professional which is ultimately far more important than basic and often patronising niceties which serve no purpose. This Dr strikes me as the type who doesn't suffer fools and or time wasters and that is a very good thing in our opinion. My MIL and I were both happy with the service and care she received and can confidently say we trust this Dr implicitly going forward.

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Written by a NHS patient at West Suffolk Hospital

Saw Dr Crawley with my daughter today. She was very professional and so helpful. Had a lovely manner when dealing with us, and was very reassuring and knowledgeable. I am so happy we saw her and very grateful for her time. No hesitation in recommending her at all.

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Written by a NHS patient at West Suffolk Hospital

I am disgusted by the way I’ve been treated. I have waited 3 months for this appointment and have left feeling worse than I did going in. She is sarcastic and rude. She has no idea what she is talking about with chronic migraines and took none of my history in to account. She needs to get off her high horse and actually admit she messed up . I am scared there are doctors like this allowed to work in the trust. She should be ashamed in the care she is so called giving.

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Written by a patient at West Suffolk Hospital

I was given the news of cervical narrowing in spine. GP explained what it was & frightened the life out of me.. Francesca rang me early in the morning to tell me all was well & no follow up or tests needed. I understood her explanation & was reassured She was so kind and patient as upset & relieved at the same time. She answered all my questions and went beyond my allotted 10minute allowed. Thank you

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Written by a patient at West Suffolk Hospital

I can't express enough how disappointed I am that I end up seeing this doctor. She was very ignorant, sarcastic and totally failed in showing some empathy or willingness to establish some rapport She is everything a doctor should not be. Total waste of time.

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