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Written by a patient
26th April 2018


Doctor Hesten has been nothing short of wonderful over the past three and a half years since I moved to Ashton-under-Lyne. I was suffering from a major case of Panic Disorder combined with a lot of physical pain which my previous doctors' surgery had treated with just medication. Doctor Hesten has been vital in my recovery, starting with weekly appointments during the worst period, reducing my doses of medication at a pace I feel comfortable with, and eventually getting to a point where I have a check-up on a monthly basis. During this time, she has also helped with a number of other minor ailments, she always listens carefully and suggests the course of action that she feels will be most beneficial to the patient. There are many times where this course of action may not be what you want, but she always has the bigger picture in mind. Doctor Hesten also has the ability to remember every individual patient's needs and build up a rapport with them. She remembers little details about her patients, does her best to relax a patient, and she is never rude, patronising, arrogant or nasty. I believe Doctor Hesten is a GP because she genuinely wants to help others, and that has been shown to me over the past three years. When I move out of the area, I will be sad to leave behind such a fantastic surgery.

Recommend
Trust
Listening