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Written by a patient
29th July 2016


I recently went to Emma (recommended my by mum) after a number of tests done at hospital over the course of the year which hadn't given me any answers as to why I was feeling the way I was. I had an endoscopy and a hiatus hernia was found... the consultant asked me again for my symptoms after this was found but didnt explain any link between them and the hernia...he then proceeded to put me forward for several other tests over the year which all came back fine. After the last test available was done he didn't have any constructive advice regarding my symptoms and honestly seemed clueless and unhelpful. I decided to go to Emma as my GP of first choice as my biggest concern was my weight loss and I wanted some professional advice as to how to gain weight and also ask if my symptoms may be related to being intolerant to some kind of food. Emma explained clearly that food intolerance tests weren't very accurate and from what I had said during the consultation my symptoms were most likely due to having the hernia. This was initially a shock to me as the endoscopy was the first test I had in hospital where the hernia was found... yet the consultant didn't explain anything about effects of having a hernia or really what it even was and over 10 months of me repeating the same symptoms every time he was unable to make a link between my symptoms and having the hernia. Emma went on to explain so clearly why having the hernia was creating the symptoms I had. She drew me pictures and explained and I left feeling like I know why I feel the way I do now and I just need to make minor changes to ensure I can maintain and hopefully gain weight. She is a very nice lady who listens and explains things to the best of her ability ... much more than can be said for the consultant at mount alvernia. Thankyou Emma for your great service.

Trust
Listening
Recommend