Reviews

 
Recommend
Trust
Listening
 
« 1 2 »
Page 1 of 2
 
Written by a NHS patient at Addenbrooke's Hospital
7th January 2022


I am a patient of Dr Emily Staples. I find her friendly, approachable and knowledgeable. She is a good listener. When updating me on my current health situation, she invites me to contribute to plans for the future management of my condition. This helps me to feel involved with the course of treatment. At the end of consultations I feel more knowledgeable about my condition and more confident about dealing with it. Her interventions and advice are invariably balanced and helpful. She is also a good communicator, both with me as a patient, and with other consultants on my behalf. Because I have complex health needs, what is especially valuable is that, if she is unsure of the correct response to a query, rather than bluffing her way through, she will take the time and trouble to research the matter carefully and revert to me with the answer. She has never let me down. I believe Dr Staples to be a major asset to the Clinical Immunology Department. I am a patient of Dr Staples. I always have a very productive consultation with her because she listens and relays her professional point of view. If she does not know the answer to a query, she always gives assurance that she will research the matter and inform me of the outcome. She never lets me down. She always writes back explaining the issue in layman's English. Her clinical decisions are invariably helpful

Recommend
Trust
Listening
 
Written by a NHS patient at Peterborough City Hospital
1st October 2021


Dr Emily Staples was very warm and understanding listened to me and understood what I said, explained to me exactly what I needed to know in a very professional manner was empathetic to my situation. Advising and working out the plan of action for the future. I am actually looking forward to my next appointment with confidence. Thank You Dr Emily Kelvin A G

Recommend
Trust
Listening
 
Written by a patient at Addenbrooke's Hospital
3rd February 2020


Dr Staples is a caring and compassionate listener. She gave me a thorough appointment in Immunology, and she had a lovely, kind and quiet manner. In addition to her wonderful interpersonal Doctor-Patient communication skills, she spent considerable time explaining my current immune status, and explained my symptoms in a really user-friendly way. She took in my whole medical complex history, and came up with an excellent treatment plan. She looked carefully to make sure there weren’t any drug interactions, and she showed me this on her screen, (this inspired confidence). I left the appointment feeling reassured and the ‘fear’ of my immune reactions were dampened down, due to Dr Staples caring and reassuring manner. Dr Staples is a clinician who really HAS made a huge positive impact on my life, as a patient. Thank you!

Recommend
Trust
Listening
 
Written by a patient at Addenbrooke's Hospital
7th March 2019


Very personable and helpful

Recommend
Trust
Listening
 
Written by a patient at Addenbrooke's Hospital
22nd January 2019


Every time I see Dr Staples I feel listened to, taken seriously and supported. No matter how many patients she has to see, she always takes the time to find out how I'm doing and explain my condition clearly.. She follows up any potential issues quickly and is extremely efficient. Most importantly she makes me a person, not a patient and that I am in very safe hands under her care. Thank you Dr Staples!

Recommend
Trust
Listening
 
 

« 1 2 »
Page 1 of 2