Dr Durgesh Rajsingh 2016-07-17 Person 1 5 0

I had an apointment which due to no ones fault I unfortunately was late (due to there being a long queue at reception causing a 15 +minute wait to check in.) The receptionist was extremely helpful, emailing Dr Rajsingh to make him aware of the reason for my apparent lateness. After waiting over an hour outside and patients coming and going in front of me (other GPs & staff seeing me still there for all that time without word to ask me why) I spoke to the same receptionist who sent another email to Dr Rajsingh, who replied to her stating he "would not see (me) as I was late". This is completely unacceptable and I complained to the acting practice manager immediately who totally agreed and called me the next day with an appointment with a GP of my choice. I am keen for this not to happen again as I fear I am not the only patient this GP may have treated in the same way, nor will it be the last if it is not brought to the attention of his seniors. GPs are employed to see patients not pointedly ignore them.