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Written by a patient at Elizabeth House Medical Practice
1st September 2020


Dr Hinkes has responded very promptly each time I have contacted him throughout the lockdown. He has continued to provide advice whenever I ask for it. He is very approachable, kind and professional. Before joining this surgery I had some awful experiences with the NHS which has made be extremely phobic of medical care, which is a real problem as I have several chronic conditions. However, whenever I see someone at Elizabeth House, they always treat me with respect and kindness. I have had to have injections during the lockdown and been concerned about attending the surgery for these appointments. However, each time I have had to go, the staff have made me feel very secure and safe. They have clearly worked hard to prepare the surgery for maximum safety of patients. I honestly cannot think how this surgery could improve as they always get things spot on for me. These professionals should be acknowledged for their exceptional level of care. Dr Hinkes is clearly an exceptional GP to manage to meet every one of my needs during such a difficult period. He has a remarkable GP surgery and should be very proud of it and himself.

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Written by a patient at Elizabeth House Medical Practice
20th October 2017


I simply cannot praise this GP highly enough. He was invaluable to my late husband in helping treat his terminal illness - one that he admitted he had not come across in general practice. He was always willing and able to help where needed in his treatment whenever I had to contact him for whatever problem had arisen. He was also a great comfort to me when I lost my husband to this dreadful disease and is very sympathetic to my problems I am encountering with my health now and is always willing and able to listen and take on board what I have to say. I never have problems in getting through to the surgery and can always book an appointment when I need to. The staff are always very kind and helpful too.

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Written by a patient at Elizabeth House Medical Practice
8th August 2017


I had an appointment to see a health advisor but needed to see a doctor for another reason. The receptionist very helpfully found an appointment with Dr D Hinkes for me to see straight away whilst I was in the surgery! This was the first time I have seen this doctor as I usually see one of the lady doctors at the surgery. Despite this, he knew some of my immediate medical history, and welcomed me warmly to the appointment which put me at my ease, as I'm rather 'medical phobic'. He reviewed my problem, discussed my options and arranged a referral, all very easy and quick. Whilst I was reluctant to have the referral, he explained the necessity for the treatment required and provided me with information about it. He also provided the result and information about an X Ray I had done a few days before. He said if I had any further problems, I was to feel welcome to see him again. He provided an unbelievably professional, prompt, kind, respectful, helpful, courteous service today. The standard was better than any private care I have received. I would highly recommend him, his staff and his surgery as they are all of exceptional standard. I could not ask for better care or service.

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Written by a patient at Elizabeth House Medical Practice
9th November 2016


The Elizabeth House practice is full of great care, and whilst its not always perfect, I had no problem with a considered consultation from Dr Hinkes yesterday, 8th November. He looked at the facts and I always feel I am working with the practice in resolving health issues.

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Written by a patient at Elizabeth House Medical Practice
8th September 2016


Derrick Hinkes listens. Top man.

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  • General Practice