The first time I saw Dr Maguire it was so bad I cried when I came away. Her manner was hard to believe. I justified it in my own mind that we all have “off days”. My second visit, a year later, was just the same. I was disgusted by the “advice” which was plainly incorrect. From the moment she called me in her manner was frosty, uncaring and disinterested. I have over 25 years’ experience in the NHS working with surgeons, fabulous physicians and the occasional professor. I have never encountered anybody so rude. When one isn’t feeling well a good bedside manner can be medicine in itself. Dr Maguire would benefit from further training in everyday decency. A quiet word from the Medical Director would be a good idea.
My elderly mother having waited for months in agony for an appointment was treated extremely poorly by this consultant. She was extremely cold, uncaring, uninterested. Her etiquette was disgusting. In the 40 years of visiting Harrogate hospital she has had wonderful treatment and this consultant had the worst manner she has ever experienced. I was told my mother I would see if I could find any information on this consultant and I was extremely interested to see what the previous reviewer had put.
I have now had two appointments with this consultant. My second experience was similar to the first. No greeting, no smile, no warmth, very little eye contact and minimal interaction. I am usually a very competent and assertive person but I felt so uncomfortable and uneasy that I was afraid to ask questions and just wanted to get out of there as fast as possible. I have raised the issue with the Patient Experience Team at Harrogate Hospital and am waiting for their response.
Short link to review Dr Deirdre Maguire: http://iwgc.net/efanl