Dr Goh took time and care explaining to my mother (I am her carer) about her care plan. He was patient and kind and didn't mind repeating what needed to be done to treat her eye successfully. Also when I had an additional query he was happy to answer my questions and explained what the course of action would be even though it was ridiculously late and he'd probably had a really long day.
I had reason to visit Fellview surgery Cleator Moor recently in an emergency and was dealt with by Dr Goh who took immediate action to alleviate my condition. He then spent some considerable time ensuring that I was able to see a specialist at Carlisle hospital the following day. I want to record my experience as the service I received from Dr Goh and the specialist and staff at Carlisle was excellent. Thank-you for your care and complete professionalism.
Dr Goh Listened to me and was very attentive, I did not feel rushed in any way, and was at ease and comfortable. He answered all questions and gave helpful advice.