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Listening
 
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Written by a NHS patient at Patford House Surgery Partnership
6th October 2021


She listens

Recommend
Trust
Listening
 
Written by a NHS patient at Patford House Surgery Partnership
23rd September 2021


I have now seen Dr. Else on two occasions, both during this epidemic. She went that extra mile on both occasions. Not only did she deal with my main problem but on each occasion dealt with another problem that I had not felt I should make an appointment for. Both problems she considered very important and went on to give me the appropriate treatment. I felt cared for as a person not just another patient.

Recommend
Trust
Listening
 
Written by a NHS patient at Patford House Surgery Partnership
10th September 2021


Previously I explained my experience this morning so I will not go into detail again but I felt listened too, I was not made to feel my apt was a waste of time and there is a plan of action to relieve me of the problem. Nothing could have been done to give me greater care. My original apt. was with a nurse in Calne and I saw a trainee GP under the direction of Dr Else which was perfect. The trainee was confident and reassuring and knew how to help my problem which was perfect. Dr Else only intervened at the end when I just needed her input that everything suggested was correct. Changing my apt. was an excellent idea and wise use of everyone’s time as it helped me get a result quicker and offered the trainee the experience that she obviously needs.

Recommend
Trust
Listening
 
Written by a NHS patient at Patford House Surgery Partnership
22nd August 2021


Very pleasant and helpful. Did not rush my appointment

Recommend
Trust
Listening
 
Written by a NHS patient at Patford House Surgery Partnership
7th August 2021


Dr Else is always kind, approachable and listens

Recommend
Trust
Listening
 
 

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  • General Practice