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Written by a patient at The Priory Hospital North London
28th October 2020


I started seeing Dr Bernat a few years ago, and initially she provided good care. However, over the last 2 years the quality of treatment that I received declined. During the last year of our appointments, for example, Dr Bernat would ask me what medication I was taking at the start of each session.I can only assume that she had not read my medical notes before each appointment, which was extremely disappointing. During this period, my medication changed frequently and Dr Bernat failed to keep track and remember the medication changes, demonstrated by the fact that she tried to prescribe 2 medications that hadn’t previously worked. As a consequence my mental health declined because there had been so many medication adjustments. At the very least, I expect a psychiatrist to remember the medication I’m on, otherwise how can anyone get the appropriate treatment for their mental health? It took some time for me to stop seeing Dr Bernat, because I was nervous about finding a new psychiatrist, however I’ve since found someone that provides much better care. Based on the above I would not recommend Dr Bernat.

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Written by a patient at The Priory Hospital North London
14th April 2020


My negative feedback about Dr. Claudia Bernat is echoed in many of these reviews. I felt she abused her position of power bullying me into taking one medication after another in a very short period of time. Her focus was narrow prescribing anti depressant medication without considering the whole picture and how the drugs interacted with other medical conditions. Each appointment i was required to remind her what drugs i was on as she had not read through my notes prior to my visit thus taking up valuable time for which i was charged . She recommended expensive therapists to see weekly without disclosing that they were operating from a company she owned and was receiving an income from. I felt her priority was financial and whilst I think she feels she does want to ease her clients suffering she is unaware of this pattern of lack of empathy and failing her patients.

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Written by a patient at The Priory Hospital North London
7th April 2020


I have suffered with anxiety for many years but became to a point where I was struggling to deal with day to day life. After a 5* review from my sister I didn’t hesitate to contact Ellesmere Clinic for an appointment. From the start Dr Bernat was understanding, reassuring and I felt that I could trust her. Her expertise are second to none and it was as if I had met her many times before as she understood immediately. Following medication that she had prescribed and advised to have CBT I feel back to my normal self, she is with you the whole way and is so encouraging and kind. I would absolutely recommend Doctor Bernat and her services, she is amazing and really cares. Thank you

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Written by a patient at The Priory Hospital North London
10th March 2020


I am now 6 months into treatment with Dr Bernat and what a difference…. I have suffered depression and anxiety for many years with symptoms getting better and worse on and off which lead to my performance at work declining, my family life deteriorating and my wellbeing hitting rock bottom. Over the past few years, I have seen many therapists who have been chosen mainly on price. I would choose mid-range therapists thinking they will have to do as couldn’t afford the higher end. The result was prolonged mental health issues due to incorrect diagnosis. Eventually, my anxiety became intolerable, and my depression was at a point of danger. I was desperate for help so set out to find someone who could help me for good. The only problem was that the reviews for the majority of Psychotherapists were terrible with a common theme - “only want your money” or “didn’t listen” or “not putting the patient first”. After deliberating and being bed-bound from anxiety my wife said: “enough is enough” and contacted the Elsmere Clinic and explained the situation in which I was appointed Dr Bernat. When I attended my first session I was in a world of pain and was the most anxious I had ever been. Dr Bernat was understanding, compassionate but was also able to get straight to the heart of my issues. This session was not in any way dictated by what she had wanted me to do, it was all about how she could help and what I would be comfortable with. It was a consultative approach which gained my trust instantly. I have always been very anti-medication. I have an addictive personality and was concerned that once I started a) I wouldn’t be able to stop b) I wouldn’t be able to perform at work c) it would change who I am and mask the problem. I was reassured by Dr Bernat that with the right guidance, support and treatment, none of the above would happen. I started the medication and weekly therapy sessions and it has honestly changed my entire life for the better with none of the sinister side effects I had built up in my mind. I have felt the need to write a good review as so many are dominated by bad experiences which ultimately delayed my recovery unnecessarily. It's too easy to blame others. There must be more stories like mine. I am performing well at work, my family life is the best its ever been, I am finally myself again and my world isn’t being suffocated by anxiety and depression. The medication that was suggested was perfect, the approach towards my treatment was always lead by what I wanted to do and wasn’t dictated to make me feel uncomfortable or not on my terms. Yes, this process wasn’t the cheapest especially as a patient that has no insurance but if I had started this process a long time ago it would have been a lot cheaper than the mid-market therapists I had spent so much time and money with no results and delayed recovery. You can’t put a price on mental wellbeing. I would recommend Dr Bernat and the Elsmere clinic to anyone who needs help with depression and anxiety. I can now enjoy life all thanks to Dr Bernat & her associates.

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Written by a patient at The Priory Hospital North London
24th January 2020


After spending a lot of money and time seeing Dr Claudia Bernat my advice to others would be to please PLEASE try to see a psychiatrist that also works for a period of time in the NHS. I would not trust my health and sanity with anyone who only treats patients privately as you will not be getting the care you deserve. I hope this helps future patients.

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  • Psychiatry