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Written by a patient
25th May 2019


This doctor did not listen to me at all, instead spent all her time typing notes and looking at her computer screen (which I understand is important but never at the expense of a patient). She dismissed immediately all my symptoms as 'exam stress' and said I would get better in a few weeks despite me already having been to multiple previous appointments in regards to anxiety and low mood. She did not bother to acknowledge the fact a patient in front of her was attempting to explain recent worsening self harm and extreme low mood swings, instead ignoring or dismissing everything explained. She said that medication would make things worse and would be a long process that was't worth it in this case (despite multiple times me saying that it was getting harder and harder to cope with the low mood swings). She did not bother to suggest a follow up appointment. She did, however print of bits of paper with links to websites on and handed that to me without an explanation as to what they were until I asked. Really awful experience and I left feeling so much worse. Would recommend avoiding this doctor if you want any form of good care.

Recommend
Trust
Listening