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Written by a patient
17th May 2019


This doctor was really unsupportive and did not listen to me at all. She spent all her time typing on the computer, which I understand it is important to make notes but doing this at the expense of a patient is never acceptable. She did not care nor understand mental health issues in the slightest and told a patient who was attempting to discuss self harm and severe mood swings (she did not even bother to question or listen to this) that it was only 'exam stress' and would improve in a few weeks, this was after she has been told that multiple previous appointments have already been attended for anxiety. It was clear how hard I found the appointment and yet she did nothing to make this easier. I left feeling incredibly alone and disheartened. Would suggest booking an appointment with another doctor if you require any form of good care:)

Recommend
Trust
Listening