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Written by a patient
14th August 2016


He just looks fed up with the whole thing, says the same things every time he sees you. I think there is a human being in there but he's stuck in a certain way of being and just doesn't connect or show any empathy. I don't get the feeling he would go out of his way. Impossible to get an appointment any time soon with this surgery. My old surgery, friendlier, kinder, more human and you could get an appointment in a reasonable length of time and at least you felt cared for.

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