Please note that I am not a member of staff at Elmbank Surgery regarding the previous comment nor a patient. I am an independent health care professional and have interacted with Dr Provan upon that basis.
I believe that Dr Provan has been always been considerate and compassionate, I do not agree with the previous comment and he is clinically up to date and a sound doctor. I assert that he practices medicine from his heart. I have known him both as a patient and a colleagately, and at a professional level I recognise that we all make mistakes and rectify.
He just looks fed up with the whole thing, says the same things every time he sees you. I think there is a human being in there but he's stuck in a certain way of being and just doesn't connect or show any empathy. I don't get the feeling he would go out of his way. Impossible to get an appointment any time soon with this surgery. My old surgery, friendlier, kinder, more human and you could get an appointment in a reasonable length of time and at least you felt cared for.
When I made a complaint against this doctor the entire surgery stuck together like glue, he made and improper examination of me that he did not record and still has not given me a reason why he did it. If he does this to any other female patient then they should know he has done something inappropriate before.
Dr Provan has been investigated by the GMC it would be constructive for his patients to be aware of this and they have a right to ask him why?