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Listening
 
Written by a NHS patient at Imperial College Health Centre
31st March 2023


I was recently seen by this doctor and was surprised to see other patients having the same experience as me. Quite dismissive of my concerns and did not seem to understand what I was asking for. Spent quite some energy correcting my choice of words when it did not matter that much. Did not provide adequate explanations of my test results from a previous month. Was reluctant to give any actual medical advice and was told to email the office for further recommendation (instead of having a doctor right here listen to me). He did not seem to care about my concerns and would rush the call and ended it abruptly. Scheduled another appointment with the doctor immediately after, as the time with C.Allen was completely useless.

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Written by a carer at Ipswich Hospital
10th October 2013


After waiting many months for this appointment I was disappointed that Dr Allen had not bothered to read the patient's notes, requiring my very ill wife to recount her years of illness in the few minutes we were allocated. He ignored anything that he didn't want to hear, and went off on tangents and personal rants whenever he wished. We left the appointment with the address of a website his friend had set up, and the words 'the doctors you need to see don't exist'. His lack of medical help was made worse by his abrupt tone and dismissive nature, which my wife is still incredibly upset about. I would not recommend him at all and would rather have not attended the appointment.

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Listening
 
Written by a carer
13th April 2013


Dr Christopher M C Allen: Cambridge/Ipswich Neurology. This doctor seemed to have a slightly dismissive attitude towards the patient's concerns and explanation of their own symptoms, as if he had already made his mind up before seeing the patient. The patient felt the doctor was either unwilling or unable to offer reasonable recommendations or alternatives to the existing forms of treatment, which after a waiting time of several months is unacceptable. As a result of this the patient will be pursuing a second opinion and other forms of treatment at their own expense. Perhaps the hospitals involved should review their patient care policies in this area of care?

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Listening
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  • Neurology