Reviews

 
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Listening
 
Written by a NHS patient at The Beacon Health Group
30th March 2021


It is very hard to give what I feel an accurate review on Dr Dollery as I really feel it depends on the day with her. She has the ability to show empathy and care, and give you her time, but if you catch her on a bad day it's not good at all. I ended up feeling so uncomfortable, intimidated, judged, uncared for and badly treated by Dr Dollery which was a shame. I also sensed she has a bit of a temper and it was hard to be on the other end of that when there was no reason for it and I hadn't done anything wrong. I think she can be so unprofessional at times. It seems she has two sides and some days she is far more caring and more efficient and other days seems the exact opposite of this. I feel she can be very hit and miss. She's not always great with follow ups which at times were very much needed. Other times she was great at this. But considering she is meant to specialise in mental health, although I have had some positive experiences, and mental health has been one of my main issues, it was hard to trust her in the end as I realised she was inconsistent and I felt mistreated and that she was treating me unfairly, blaming me etc. I had to go to a different doctor in the end.

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Listening
 
Written by a patient at The Beacon Health Group
20th May 2016


Dr Dollery is an asset to the surgery she listens takes her time and seems to genuinely care.

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Listening
 
Written by a patient at The Beacon Health Group
20th May 2016


Great doctor, listens but did not follow through my daughters requests a few years ago. She let her down by running over 1 & half over my daughters appointment, because of this my daughter would come back to the surgery Dr had let her down. We struggled through her problems alone. My daughter was fine as I gave her the support but it could have gone the other way. It is almost impossible to get an appointment with this doctor.

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Listening
 
Written by a member of staff at The Beacon Health Group
16th October 2009


I have had the pleasure of working with Caroline on a new project. She radiates enthusiasm in her work and is an obviously caring GP. Caroline has shown dedication to improving patients care in Mid Essex for pyschological problems. She has has excellent communication skills and strives to deliver care based on the best evidence available. I would highly recommended Caroline.

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Listening
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  • General Practice