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Dr Belinda Griffiths MBBS, DRCOG, DFSRH.
2015-02-14
Person
1
5
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Written by a patient
Written by a patient 14th February 2015
I have known Dr Belinda for 10 years and unfortunately I cannot share positive feedback.I have always felt I am not being listened to properly and whatever question I might have was unanswered.There was an occasion when I had asked three times during one visit to be given referral for necessary hospital appointment and after third time Dr Belinda acknowledged my request.It was only after I mentioned I do not mind going private if that makes it easier and quicker as I was in pain and desperate for some help.Her constant glancing on her watch made me even more disappointed and uncomfortable with her as a doctor especially after waiting for my appointments for over one hour every time and being seen briefly, in a rush, for couple of minutes.I had no choice but to attend the appointments as there was no other woman doctor at the surgery.Overall, I am glad there is another hopefully more supportive and helpful doctor to cover for her.
17th February 2015
Response from Dr Belinda Griffiths MBBS, DRCOG, DFSRH.
I am sorry to have appeared to be unhelpful in this situation. The surgery has a first come, first served system in the morning, which means that if the morning clinic is busy or running late, as I am the only doctor working on a Thursday morning,(seeing between 18 and 30 patients) my afternoon " Well-Woman Clinic"appointments, starting after the open surgery, at 1.15 pm, will run late. I often do not have a lunch break, due to visits or minor ops after the morning surgery,which can contribute to the delay. Hopefully in the future, 2 doctors will attend the morning surgery, which will ensure more time per patient.