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Written by a patient at Matrix Medical Practice
18th November 2017


Dr Anu Bhatia, has been the kindest, most caring doctor, I have even known in my life. She went above and beyond. She has recently left our family practice and I am devastated that I never got the chance to say goodbye. She helped me through an enormous personal trauma and I will never forget her kindness. I have never placed comments on a website before, but felt I this may be the only way I will ever get to say THANKYOU. You are one in million. Good luck and goodbye to the best doctor I have ever known, ever.

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Written by a patient at West Malling Group Practice
9th August 2016


Completely unprofessional. Avoid at all costs.

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Written by a patient at Balmoral Gardens
8th January 2016


Dr Anu Bhatia is by far the best doctor that has ever looked after my family and I. She is always running on time, is extremely approachable and friendly and makes you feel relaxed. She explains everything throughraly, listens well and is always very caring. She has been fantastic to me when I was recently diagnosed with an ongoing auto-immune condition going above and beyond her call of duty. She is a credit to the NHS. Lovely lady, excellent doctor.

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Written by a patient at West Malling Group Practice
14th December 2015


Dr Bhatia was amazing when I went through a difficult time in my life. She supported me and my family and made sure we met regularly until my referral to another department came through. Happy, approachable, caring and kind. I have never, and am certain never will, experience such a wonderful GP.

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Written by a patient at West Malling Group Practice
28th April 2015


Can't believe this 'Dr' is rated so highly. I experienced appalling bedside manner, and she even 'guaranteed' me that I didn't have what I suspected... Only for the blood tests (which I demanded) to come back positive. Upon my complaining, she responded with a pack of lies, and I haven't heard anything back since I responded calling her out on her lies. Disgusting behaviour from a 'health professional'. This Dr should not be in practice. 10/10 would not recommend. Avoid.

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Specialises in

  • General Practice