Reviews

 
Recommend
Trust
Listening
 
« 1 2 3 4 »
Page 2 of 4
 
11th August 2023


From the initial phone call I should’ve known how unpleasant the experience was going to be with Dr Shonde. Rang me 45 minutes late with no apology, no pleasantries just a 1 minute phone call of him being rather rude and when I said I have a severe gag reflex he said “everyone says that”. I would say if he actually listened to me and heard about my history he might have been a bit more understanding but no I don’t think he would. Booked in for a gastroscopy via his secretary. Arrived to my room and the nurse went through some things and basically pre warned me to excuse Dr Shondes mannerisms “Dr Shonde will fly in and out he’s very quick” I got the impression she was embarrassed. About an hour after my admission time he flew, literally, in and out, didn’t say hello he said what the risks are and asked me to sign, I felt like I had no choice to read what I was signing. After 30 seconds he flew back out and straight away I felt even more nervous. An endoscopy nurse came up to get me and as we were walking down I explained how nervous I was and how I have a facial proximity fear and a severe gag reflex and told her about past traumatic episodes and she basically brushed it off. Entered the theatre room and Dr Shonde did not even turn around. At this point I was so upset how could he not even acknowledge me? The nurses in the room asked me to lay on the bed and he came over and put the cannula in. Again he did not say ONE word. Not even “sharp scratch”. He then asked me to open my mouth and sprayed the throat spray. What happened next was something I can only explain as the most traumatic experience I’ve ever had. Before I knew it the nurse was putting oxygen in my nose and a ring in my mouth to keep my mouth open. At this point I was getting really worked up because if they listened to me they would know I had a real fear. They asked me to lay on my side and this is where I genuinely can’t believe I even had any sedation because I remember everything and felt everything. I was expecting to be relaxed and drowsy, I was sobbing before they even put the camera down my throat so clearly the sedation was not enough. The next thing that happened was truly awful he put it down my throat (didn’t even ask me to swallow) I wasn’t told if I wanted to stop to raise my hand or anything and because I had someone holding my head and unable to talk I had to suffer through it. I was retching the whole time it was inside me and they placed yet another instrument in my mouth to suck the bile up. When I was over I was taken to recovery sobbing and was so upset. The nurses in recovery were lovely and actually the nicest people I had encountered during the day. When I was taken back to my room and nurse came to do my obs and said I could go. I was shocked to have not seen Dr Shonde so he could tell me what he had found. Turns out he doesn’t come back to see you after you’ve had the procedure so I got an information sheet of what he found and lots of questions which the nurse couldn’t answer as it’s not her expertise. I know this is a lengthy review but I feel like I need to share my experience to let others know what you’re getting yourself in for. If you want a doctor that is caring, listens to you and has a bed side manner then please avoid this Doctor. I am extremely grateful that the NHS paid for this procedure but if I was paying out of my own pocket I would be extremely angry and disappointed. To me it has proved that the NHS is simply unbeatable, I have never felt like this in any NHS hospital, I actually started to wonder is he treating me like this because I’m an NHS patient? Does he treat his paying customers differently? If so that is absolutely not on. I have the upmost respect for a person who committed his life and career in healthcare, but somethings can’t be taught and it’s a shame Dr Shonde has no compassion or empathy. Please don’t ignore the other negative reviews.

Recommend
Trust
Listening
 
Written by a private patient at Nottingham Hospital
29th November 2022


I have been suffering with Haemorrhoids for at least the past 2 years now and have been through several banding procedures, both through the NHS and Ramsey Health Care, the first procedure was with Dr Shonde at Woodthorpe Hospital and I remember it wasn't a particulary nice experience, it was a colonoscopy and he did the banding during the procedure, he didn't talk to me then and it just felt like he wanted to take my money and to get me out of the way so he can move onto the next patient. I felt alot worse following that procdure and since then have been suffering on and off with Haemorrhoids, always coming back, having been through the mill of the NHS I decided to take the plunge again and try going private at Woodthorpe Hospital for the second time, not realising I would end up dealing with Dr Shonde again I decided to go ahead and see if it would be different this time. He peformed a sigmoidoscopy and put 4 bands on the 1st degree Haemorrhoids, it all felt a bit rushed again and yes he completely failed to talk to me during and after the procedure, only the nurses talked to me and they even seemed a bit uncaring and unprofessional. It's been nearly a week now and everyday since I have felt miserable, in alot of discomfort and my backside has been sore and bleeding on and off. I've been taking paracetomols to try and ease the pain and laxatives to stop the constipation and soften the stools but nothing has helped, I can't get comfortable sitting down and standing up doesn't seem to help much either. I can safely say I will never go with Dr Shonde again after this experience and if he's reading this in anyway, you have no idea how angry I am with you right now and for those who read this who are thinking of going with him, don't waste your money on him, go with someone who will actually care and do a proper job that's qualified for it. There are several other reviews of him and yep theres another 3 or 4 that are negative, that tells you everything you need to know.

Recommend
Trust
Listening
 
Written by a NHS patient at The Ramsay Woodthorpe Hospital
6th May 2021


I had been referred to Dr Shonde as have recurring iron deficiency anemia. Thought it was my diet but over telephone consultation he knew I shouldn't have problems absorbing iron and organised further investigation. I received an appointment at Woodthorpe Hospital. I had gastroscopy and colonoscopy without sedation. Entinox only. I didn't realise how painful parts would be. Dr Shonde and both assistants were calming and encouraging. Dr Shonde assured me I wouldn't have to do anything when inserting the camera down throat after numbing. I was nervous but the team worked quickly and the worst bit was feeling the camera so low in my innards. I was asked to relax when tube carefully taken out. It's a bit gag inducing but over in seconds. I was told regularly that I was doing well. There was a short break while the team set up for the colonoscopy and this gave me time to become scared. I became a bit jittery and unsure. Dr Shonde took his time, explained what he was or wasn't doing. Insertion wasn't painful but the air used to expand the bowel is uncomfortable and getting the scope round the "corners" of the bowel did hurt me. Dr Shonde would wait until I had enough gas and air to carry on at the painful parts. The nurse was great at comforting me and helping me stay focused on breathing the gas and air. I think I became a bit agitated and restless at some points yet the team were courteous and in control. There is a large volume of air that is used to expand the bowel and this does escape. The team are used to it. Both procedures over in an hour. I was able to leave very quickly, that was by choice, offered a cuppa but just had a water and biscuit to take out. I've not had nightmares about it but I would opt for sedation next time unless the risk is too great. Think I am sensitive to pain though.I do take Naproxen and Tramadol but didn't the day of procedure thinking I wouldn't feel it and didn't want to mess up the liquid diet. The whole team were super lovely. Nurses comforting, friendly and kind. Dr Shonde has a wealth of knowledge and experience in this area (I looked up his details post procedure) and was friendly, professional and efficient. Only suggestion I have is to tell patients to self assess their pain levels to decide if they need sedation. Some people (me) really don't think it through. The Moviprep was good, not too unpleasant a taste and wonderfully gentle laxative. Nothing like OTC laxatives. No explosions more like a waterfall. I have ongoing constipation so it was a welcome relief. The liquid diet was easy peasy too.

Recommend
Trust
Listening
 
26th August 2020


Was very nervous because I felt and remembered the endoscopy (I gagged the whole time). I told him my only concern was the sedation because it didn’t work or they gave to little etc. Basically I felt everything and was moaning/being verbal about my pain. I was holding my left side to try and push against what I felt was being pushed out. A nurse pushed down on my hands. Nurses kept telling me to breathe? It didn’t help this pain. They asked me if they should stop and I said no because I didn’t want to do the whole prep and this again. I sweated it out and clenched my eyes. I was just lying there as they rolled me out and I didn’t have anything to say. I just got dresses and feel a bit violated. There was no “easing in” or breaks between movements. The tool was going in and out and they told me to move position several times. Bit perplexed really.

Recommend
Trust
Listening
 
22nd July 2020


Amazing care. Conducted the colonoscopy with great care having not been able to eat for 4 days- possibly due to gastropathy as well as high acid secretion. Now because of Doctor Shonde I can go back to my football training and play with ease. Would definitely recommend.

Recommend
Trust
Listening
 
 

« 1 2 3 4 »
Page 2 of 4

Specialises in

  • Gastroenterology
  • Internal (General) Medicine