I was diagnosed with hyperthyroidism around November 2016, from the GP i was referred to Dr Anna Crown. On our first meeting, I found her to be very caring and humble, she explained to me what medication I will be taking. I was given a blood test on the same visit (7th Dec 2016). I was most surprised that she rang me the following evening to assure me that my blood count had improved greatly. I was advised to have a thyroid scan and she managed to arrange an appointment within 2-3 days. I was told to see her on the 14th December 2016. Again, she was very concerned about my condition and advised me to have radioiodine treatment which is better for me than the medication. Of course this has to be arranged, she also advised me to have two other blood tests within the next 10-12 weeks. From this experience, I found that as a patient of Dr Crown's all necessary steps regarding my welfare is carefully monitored. I am really grateful to the hospital and my GP and especially my consultant, Dr Anna Crown.
I am so pleased to see that the awful way I was treated by Dr Crown was not me but her (other reviews). I too was treated with total disdain to the point of disinterest. She never looked at me during a series of meetings, spending her time typing into her computer. Her reports to my GP were inaccurate to the point of being wrong! She writes her reports in a very strange format that means nothing to the GP and makes for inaccurate coding. I am sure she is a well educated research physician (PhD) but should have stayed in research or Academia because the courses on patient communication, patient interaction and empathy were obviously missed & avoided! I would agree that you should let your GP know that you do not want to be referred to her, even if it means going to another hospital. Watch out for your GP referring you to 'Consultant Physician' as that is one way the booking team try to fill her schedule. If you are unlucky and end up on her list, take a patient advocate with you. Make sure your GP has done enough diagnostic work to specify a referral and ask them to specify what you need, including information, treatment options, diagnostic confirmation etc. Ask your GP to set it out in the referral letter - don't let them do a Dear Dr, please could you see my patient who has xxx. If it goes wrong don't put up with it. Ask to be seen by another endocrinologist (they are used to this), don't let her put you on the I'll see you in 6/12 months time - this is her treadmill for keeping her list busy and does nothing for you, and put your point of view across and put it in writing. Good luck.
Doctor Crown has been so far my worst experience within the NHS. Every appointment (which I often make wait months to have) she seems overworked (not her fault), disinterested and lacking in empathy. I find Dr Crown exceptionally patronizing. Whilst waiting months for an appointment, I try to prepare any questions, and make sure that they are both legitimate and intelligible. I find that she barely listens and is entirely dismissive of my concerns, she seems bored, does not ask any pertinent questions and quite often has actually lied directly in answer to my queries. I am an intelligent and articulate woman in my late 40s, and I have been reduced to tears in her surgery. I made the decision to take somebody else with me to my appointments to witness the behavior and lack of care and they were quite frankly appalled. I would highly recommend if you are offered "NHS choices" that you avoid Dr Crown at all costs. To further clarify I am not a hypochondriac, a health "googler", or a proponent of "leaky gut syndrome", "adrenal fatigue" nor any other pseudo-medical complaints which doctors often dismiss. I am however very unwell, I have lost 1/4 of my bodyweight, I shake, I have soaking night sweats, palpitations, blackouts and cognitive/memory issues, skin rashes, headaches, digestive issues, no menstruation for 6 months, A large and diffuse Goitre, swollen cervical lymph nodes, etc, etc ....and a desire to be taken seriously! With Dr. Crown your options take some Carbimazole or thyroxine or just go home be quiet and stop being silly. I would really love to find an endocrinologist with him I can reasonably and intelligently discuss any concerns or changes in symptoms etc.
Short link to review Dr Anna Crown: http://iwgc.net/eeh6l