Dr Kapadia has been the best GP I've ever had. During a very difficult year she has seen me 1-4 weekly as required, mopped copious tears, ensured I've been involved in my care, encouraged positivity, taken my blood when no one else could get it and given the time required. Yes the surgery can run late but I'd rather wait than see anyone else and I have appreciated being the patient to make her late on more than one occasion.
Dr Kapadia is initially understanding and sympathetic. However, once her initial interest in a patient wains, she seems more interested in encourgaing patients to opt for private treatment. She needs to decide whether to remain an NHS doctor or to focus on private care alone, but not both.