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Trust
Listening
 
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Written by a patient at Fitznells Manor Surgery
13th January 2015


I was seen today re repeated chest infections that I had suffered from over several months , I am a smoker of over 40 years . Dr Jones knows me very well and I have complete confidence in him , he encouraged me to give up smoking , which is advice that I took . Together with examining me , he ordered a chest ex ray and made it clear that I must stop smoking now . Dr Jones is not only fair and honest and I respect his opinion .I will be seeing a Practice nurse in the morning , to assist me in giving up , the ex ray is booked for tomorrow with a follow up appointment with Dr Jones next week . I could not ask for a more dedicated doctor , who has seen at my best and my worst . Apart from other physical conditions , I also have mental health problems too. Nothing is too much trouble . At a time when the NHS is under such great strain , he stands out , as both a dedicated and professional doctor , who I deeply respect . Long may he continue to practice !

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Listening
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Written by a patient at Fitznells Manor Surgery
10th January 2015


Dr Jones is one of a rare breed -he listens. No matter how apparently small the patient's concern or worry,he listens and then responds. An outstandingly positive attitude to the more mature patients is both comforting and supportive. Dr Jones will seek or suggest the best treatment for a condition.explaining reasons along with both possible positive and negative outcomes. With very young patients,he manages to install confidence in both them and their anxious parents. If time allowed a reference to the results of recent tests or xrays etc would be helpful but the patient can always ask-if they remember!

Trust
Listening
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Written by a patient at Fitznells Manor Surgery
8th January 2015


Dr Jones always puts you at ease. He is friendly, patient and understanding. He has a relaxed attitude and you never feel rushed. I always feel that he is genuinely interested in what I have to say and shows care and concern. I would happily see him for all appointments. He works late which is convenient when you work full time.

Trust
Listening
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Written by a patient at Fitznells Manor Surgery
7th January 2015


I have been under the care of Dr Jones for many years now, He always listens to the problem, I never feel rushed, He always gives excellent care.

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Listening
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