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Written by a patient
15th February 2017


I really like Alison's style and approach and have established a strong level of trust in her competence and capability. She seems very down to earth, no-nonsense, open, honest and highly approachable. She also has a sense of humour and fun which lightens the mood and lifts the spirits. From a patient's perspective it is of considerable importance to be heard in an empathetic way, to establish a meaningful two-way relationship and to feel that the consultant is on your side in what is, in essence, a very scary situation. All achieved! One observation I would make is that I would have liked to have expressed my feelings concerning my disappointment with unkept promises from her secretary (returning calls etc), but on reflection I think that Alison's reluctance to discuss this in any detail might well have been for the best.

Recommend
Trust
Listening