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Written by a NHS patient
23rd May 2025


I think Dr Papciak is a locum GP at Forest Health Group so isn’t working here all the time, but I have seen her a few times at Forest Health recently and she has been incredible every time! She is so warm and kind, has always listened to me and is so patient. I have a few mental health conditions which always make GP appointments and things like taking medication or completing tests/examinations more challenging. But Dr Papciak was so understanding of my mental health problems creating barriers to investigating and treating my physical health problems; I didn’t feel like she was judging me for this, and she was so quick to reassure me and find ways of getting around the barriers! There was one situation in particular where she went above and beyond to help me. I was supposed to have a couple of physical examinations but I refused multiple times due to having a history of trauma & being terrified of the examinations causing me flashbacks. As my symptoms became worse, it became more important to have those examinations to gain more information about what might be happening, and I eventually agreed to try having one of the examinations in a double appointment. Dr Papciak was so patient with me in that appointment, she explained what was going to happen, she made sure I felt in control of how the examination would be completed & I knew I could ask to stop at any point, she talked through each step before doing it, and she was so reassuring & gentle throughout the whole thing! I definitely wouldn’t have been able to complete the examination without her being the Dr to do it. I did end up having a flashback afterwards, which lasted quite a long time, but Dr Papciak was so kind and helpful!! She let me sit in one of the spare rooms while I tried to ground myself, she checked on me in between her other patients, and even offered to prescribe the medication I occasionally take when extremely distressed. She was just so compassionate and she did so much to make sure I was okay, even when it was likely very inconvenient for her. She didn’t have to do any of that for me, but I’m so grateful that she did as it made the whole appointment (& the following days) a lot more manageable. I’ll never forget her kindness. I would absolutely recommend Dr Papciak, she’s easily the best GP I’ve seen. I hope she knows how much she is appreciated for everything she does & who she is as a person !!

Recommend
Trust
Listening