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Written by a NHS patient
31st January 2021

I received brilliant care from Azeem in A&E. I was particularly nervous as you’re not allowed to bring a family member with you, understandably. Azeem was very kind and chatted to me which made me feel more at ease. I was very scared to have a cannula inserted and an arterial blood sample taken. I appreciated his honesty that it would hurt a little and it was much less painful than I expected, which made me feel a lot calmer. Azeem went above and beyond, letting me ask him lots of questions despite being very busy and going the extra mile, explaining everything to my worried parents over the phone. I feel very grateful for the care I received and I think Azeem is a positive role model for all healthcare professionals.

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